Studio Policies

Classes, privates, and events etc. must be paid for in full before the start of class.
Single Classes (drop-in and first class) expire 30 days from purchase if not redeemed.
5 and 10 Class Packs expire 3 months from purchase date.
Unlimited packages start on the day of purchase.
Memberships have an initial term of 3 months. If the initial term has ended and you have not provided written notice of cancellation at least 30 days prior to the end of the initial term, your membership is considered 'month to month'. You may cancel your month to month membership at any time with written notice given 30 days in advance.
SŌL BARRE is not responsible for accidental purchases.
Class packages and memberships cannot be shared or transferred.
There are no refunds.

Please book online to reserve your spot in each class!
Online bookings open 14 days in advance. Members get an additional 5 days advance booking.
Bookings close 30 minutes prior to the class start time. If it is less than 30 minutes to a class start time and you want to attend, send us a quick message or walk-in.
Walk-ins are accepted, however please note that class may be full, or cancelled if there are low sign-ups. Therefore we do recommend booking online!
We reserve the right to cancel a class with less than 3 students registered. If we need to cancel a class, we will make every effort to notify you at least 1 hour in advance. Class credits will be returned to you, or your pass extended/credit issued if necessary.

Please arrive on time! We do not have a receptionist, so the door is locked while class is in session. If you are running late, we will leave the door open and lock it 5 minutes after class starts. No late arrivals after 5 minutes.
Need to leave early? We highly recommend staying for the last stretch, but if you need to go, please give your instructor a heads up before class (so we know you are okay!) While we appreciate you helping to put away your equipment, please leave your equipment where it is and quietly exit the studio. We will clean up your equipment.
Minimum age to take class is 16 years old. If you are under 18, we require a parent/guardian signature.
Grip socks are required in ALL classes except Yoga and Dance Cardio. For Dance Cardio, please bring CLEAN, non-marking, indoor-worn only shoes.
No cell phones or recording allowed during class - please leave them in the locker/cubby on silent or off.
No outdoor shoes in the workout area - please remove and leave in the locker/cubby.
We encourage small talk/laughter in between sets, however, please leave chatting and conversations for before/after class.
We do not offer childcare. Children are not permitted to wait in the lobby area while you take class.

All classes have a 4 hour cancellation policy. If you cancel before the 4 hour window, the class credit will be returned to your account. If you cancel within the 4 hour window, you will forfeit the class credit. Unlimited packages will be charged a $10 late cancellation fee.
If you no-show the class, you will forfeit the class credit AND you will be charged a $15 no-show fee. Unlimited packages will be charged a $15 no-show fee. We always ask that you late cancel instead of no show so as to give the instructor time to adjust their class or allow another client to join into the class.
On the occasion that we would waive your fee, the discretion is up to the owner as to whether or not a refund/waiving will be granted. We know that things come up unexpectedly or emergencies happen.
There is a 24-hour cancellation policy on all special events, private classes, workshops, etc. If you do not cancel within this time frame you will be charged in full.